Privacy Policy
1. Introduction
At Gut Health House we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Australian Privacy Act 1988 (Privacy Act) in accordance with Information Privacy Principles under the Australian Privacy Act 1988. By using our website and services, you consent to the collection and use of your personal information as described in this policy.
2. Information We Collect
We may collect the following types of personal information: - Name, date of birth, and contact details (email, phone, address) and health information relevant to your consultation. This information is used to operate within our Terms and Conditions in order to deliver the service you have requested. Information related to your use of our website (IP address, cookies, and browsing activity).
3. How We Collect Your Information
We collect personal information through: Online forms and bookings, tele-health consultations, phone calls, emails and other direct communications, website analytics and cookies
4. Purpose of Collection
We collect and use your personal information to: Provide naturopathic consultations and treatment plans, process payments and manage appointments, comply with legal and regulatory requirements, improve our website and services and communicate with you about our services. Gut Health House may use your email address to communicate information about our services, wellness content or offerings if you have signed up to our website. You have the option to unsubscribe to this communication at any time by clicking on the ‘unsubscribe’ within the email system.
5. Disclosure of Personal Information
We respect your privacy and will not sell, rent, or trade your personal information. However, we may disclose your information: To healthcare professionals or specialists (with your consent), if required by law or to protect our legal rights.
6. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure storage, encryption, and limiting access to authorised personnel. You information is handled in agreement with Australian privacy laws. Your credit card information is not stored by us in any form.
7. Access and Correction
You have the right to access and correct your personal information. If you wish to update or request a copy of your information, please contact us at guthealthhouse@gmail.com
8. Cookies and Online Tracking
Our website may use cookies and similar technologies to improve user experience. You can disable cookies through your browser settings, but some website functionality may be affected.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites and encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.
11. Contact Us
If you have any questions or concerns about our Internet Privacy Policy or how we handle your personal information, please contact us at: guthealthhouse@gmail.com